About Us

Jenny's Place is a not-for-profit community-based service established in Newcastle in 1977.

Jenny’s Place provides direct relief and support to women and children who are experiencing domestic violence and/or homelessness (or are at risk of homelessness).

Our passionate team is committed to keeping women and children in our community safe, housed and free from violence. We seek to empower women through honesty, transparency, equality, compassion and decency. We aim to help our clients break the cycle of violence and live secure lives.

Jenny’s Place offers a range of services to women and children. We operate Women and Children’s Crisis Refuge, Single Women’s Crisis Refuge, Supported Transitional Accommodation, Outreach Homelessness Support Program, and the Domestic Violence Resource Centre.

Download our latest Annual Report

Our Philosophy

Jenny’s Place is based on a feminist philosophy. We believe that:

  • Domestic violence is not acceptable or justifiable and that no person ever deserves to be treated with violence or abuse.
  • All women and children have the right to live in safety, without violence and in affordable housing.
  • Perpetrators of domestic violence must take responsibility for their actions.
  • Domestic violence is a community, not a private, matter.
  • Women can be empowered through the provision of knowledge, education and rights to be able to make decisions for themselves and their children.
  • The economic and social structures of society result in the unequal position, power and relationships between men and women, and that this needs to be addressed.
  • Cultural barriers and inequality must be addressed for women and children to access high quality and culturally-appropriate services.
  • Women have the right to live independently, to make their own decisions and control their own lives.

Our Service Delivery Framework

Jenny’s Place works within the Specialist Homelessness Service (SHS) Delivery Framework. We deliver:

  • A client-focused approach that places you at the centre of all service and program responses.
  • Evidence-based practice in four core service responses:
    • prevention and early intervention,
    • rapid re-housing,
    • crisis and transitional responses, and
    • intensive responses for complex need clients.
  • SHS system enablers, including access, service quality, and industry and workforce development.
  • Links with other human services to ensure SHS responses are part of the broader service system, building and maintaining connections with family (where safe to do so) and community.

Our Values

The SHS dovetails with Jenny’s Place values:

  • Social justice principles
  • Individual responsiveness
  • Strength-based practice
  • Open, friendly and transparent approaches and processes
  • Self-determination
  • Diversity
  • Work and life wellbeing balance
  • Fairness and equality
  • Actively challenging systemic inequalities
  • Collaborative partnerships
  • Critical reflection, awareness and growth
  • Independence and sustainability
  • Mutuality and accountability

Our History