Homelessness Support & Services​

Jenny’s Place provides services to women and children experiencing homelessness or who are at risk of becoming homeless in the Newcastle region.​

We offer emergency shelter and transitional accommodation for single women and families. We aim to intervene early to prevent homelessness, by supporting women to remain safely in their homes, or to secure stable housing.

Phone our Intake Line on 02 4929 6289 and select Option 1 – open between 9am and 4.30pm from Monday to Friday.

Our supportive staff will discuss your support options after an initial assessment to discuss your circumstances.

Our Services

Crisis or Emergency Accommodation

Emergency shelter and short-term housing with the support to transition to longer-term housing.

Advocacy & Assistance

Support and assistance to access, set up and retain private rental, public and community housing options.

This includes help understanding and completing applications, assistance to access immediate needs (food, clothing, transport, medical treatment and safety), and tenancy support and advocacy on your behalf with landlords.

Outreach support services mean our team members can assist women and their children to our services out in the community.

Referral & Support

Support to access homeless and specialist programs and services, including free homeless persons’ legal services.

Assistance to access furniture and household items from community and charity organisations, where possible.

If you have seen someone in your area who could benefit from our services, please complete our form to care for a rough sleeper.

If you, or someone you know, are experiencing homelessness or financial difficulties there are a number services in Newcastle that can offer assistance –

Link2Home 1800 152 152 (24-hour helpline)

Kids Helpline 1800 551 800 (24-hour helpline)

Lifeline 13 11 14 (24-hour helpline)

Soul Hub 02 4926 1758 (phone contact weekday business hours)

Tenancy Support Program

This service aims to support women to sustain long-term housing solutions. We provide:

  • A safe and supported environment for you to meet with specialist homeless service staff
  • Information and advice on options and available resources
  • Support and assistance to identify individual barriers to sustaining tenancies
  • Assistance by talking to property managers on your behalf
  • Assistance to develop a support plan to resolve tenancy problems such as rent arrears, budgeting, property damage, safety issues, yard maintenance, and hoarding etc.
  • Support and assistance to identify, highlight and build on your existing strengths
  • Opportunities to build knowledge and skills, and help to develop a support plan to keep your goals on track
  • Identify potential pathways and refer to other specialist services e.g, Financial Counselling and Work Development Orders, Domestic Violence Support, Mental Health Services, Drug and Alcohol Support, Family Support Services, Education and Employment Services, Legal Services, Disability Support Providers, Cultural and Linguistic Services, Aboriginal Services.

Further reading

Six ways you can be involved in National Homelessness Week

Support Jenny's Place and make a donation today.