Women's Domestic Violence & Homeless Services


Statement of Purpose

Jenny’s Place works on an empowerment basis through honesty, transparency, equality, compassion and decency with their clients.

The purpose of Jenny’s Place is to provide direct relief and support to women and children who are experiencing domestic violence and/or homelessness (or are at risk of homelessness) by adhering to social justice principles. In particular, we provide integrity, honesty, client participation, access and equity through:


  • Responsive, flexible, high-quality support services provided by experienced and qualified staff.

  • Safe and secure crisis and transitional housing, and support options.

  • Early intervention and prevention services and support programs.

  • Provision of empowerment through knowledge, education and support networks.

  • Support to access rapid re-housing.

  • Assistance to maintain housing, including identifying and addressing barriers to sustaining tenancies.

  • Flexible outreach support options.

  • Post-crisis support.

  • Intensive responses for complex needs.

  • Information, advocacy and referral.

  • Client-centred case management.

  • Collaborative partnerships and co-case management practices.

  • Brokerage.


Jenny’s Place works within the Specialist Homelessness Service (SHS) Delivery Framework which comprises the following elements:


  • A client-focused approach that places the client at the centre of all service and program responses.

  • Evidence-based practice responses in the four core service responses – prevention and early intervention, rapid re-housing, crisis and transitional responses, and intensive responses for complex need clients.

  • SHS system enablers, including access, service quality, and industry and workforce development.

  • Links with other human services to ensure SHS responses are part of the broader service system, building and maintaining connections with family (where safe to do so) and community.


Jenny’s Place work from the following values:


  • Social justice principles,

  • Individual responsiveness,

  • Strength based practice,

  • Open, friendly and transparent approaches and processes,

  • Self-determination,

  • Diversity,

  • Work and life well-being balance,

  • Fairness and equality,

  • Actively challenging systemic inequalities,

  • Collaborative partnerships,

  • Critical reflection, awareness and growth,

  • Independence and sustainability,

  • Mutuality and accountability.


Our philosophy


Jenny’s Place Incorporated is based on a feminist philosophy, a belief that:


  • Domestic violence is not acceptable or justifiable and that no person ever deserves to be treated with violence or abuse.

  • All women and children have the right to live in safety, without violence and in affordable housing.

  • Perpetrators of domestic violence must take responsibility for their actions.

  • Domestic violence is a community, not a private, matter.

  • Women can be empowered through the provision of knowledge, education and rights to be able to make decisions for themselves and their children.

  • The economic and social structures of society result in the unequal position, power and relationships between men and women, and that this needs to be addressed.

  • Cultural barriers and inequality must be addressed for women and children to access high quality and culturally-appropriate services.

  • Women have the right to live independently, to make their own decisions and control their own lives.